Managed Services Plans

Every infrastructure deployment is different. So the way it's managed is different too. That's why we don't just have a single managed infrastructure offering but a suite of managed services and a whole team of professionals that can be combined in the way that best suits you.

BronzeSilverGold
Initial server setup and configuration.   
General architectural guidance.   
Cost optimization   
Basic DDoS IP protection (Available with Dedicated servers)   
Domain name server support.   
Free basic firewall with VPS.   
Multiple design solutions.   
Architecural Implementation   
Backup Solution   (Unmanaged)  (managed)
Basic monitoring.   
IP Address white-listing.   
Performance tuning   
Preliminary server hardening   
Third-party software support   
Server maintenance and troubleshooting   
Software configuration   
Operating system updates & patching.   
Control panel updates & patching.   
Firewall, firmware/software updates   
Malware scan and removal.   
Advance monitoring   
Dedicated account manager   
Access to support associates via email/ticketing/chat.   
Local business hours support.   
Free advance supportNA12hrs/month48hrs/month
SLA24hrs SLA12hrs SLA6hrs SLA