Managed Services Plans

Every infrastructure deployment is different. So the way it's managed is different too. That's why we don't just have a single managed infrastructure offering but a suite of managed services and a whole team of professionals that can be combined in the way that best suits you.

 Bronze Silver Gold
Initial server setup and configuration.      
General architectural guidance.      
Cost optimization      
Basic DDoS IP protection (Available with Dedicated servers)      
Domain name server support.      
Free basic firewall with VPS.      
Multiple design solutions.      
Architecural Implementation      
Backup Solution     (Unmanaged)   (managed)
Basic monitoring.      
IP Address white-listing.      
Performance tuning      
Preliminary server hardening      
Third-party software support      
Server maintenance and troubleshooting      
Software configuration      
Operating system updates & patching.      
Control panel updates & patching.      
Firewall, firmware/software updates      
Malware scan and removal.      
Advance monitoring      
Dedicated account manager      
Access to support associates via email/ticketing/chat.      
Local business hours support.      
Free advance support NA 12hrs/month 48hrs/month
SLA 24hrs SLA 12hrs SLA 6hrs SLA